Please read this page carefully before using this website. This website is owned and operated by Winspace Cycle Co,. Ltd with its subsidiaries and subsidiaries (hereinafter also referred to as “we”, “us” or “our”), including but not limited to, Winspace Cycle Co,. Ltd, which operates the online store (“Store”) of this website. Its subsidiaries include Winspace Cycle Co,. Ltd and your local dealer. By using this website, you agree to be bound by these Privacy and Terms of Use. We reserve the right to change, modify, amend or remove portions of these Terms at any time in our sole discretion. Please check these Terms periodically for changes. Your continued use of this website following the posting of changes to these Terms will constitute your acceptance of the changes. The last update was on 01 May 2018.

Privacy policy

The protection of your data on the Internet is important to us. As part of the operation of this website, we collect certain data about users. We want you to know what types of data we collect and how we use it.

Information We Collect

We collect two types of data from users: personal data (such as names and email addresses) and aggregated anonymised data (such as information about patterns of traffic to the website; for example, how many visitors log in to the website each day).

Personal data

Personal information is collected when users provide us with information, such as when registering for electronic newsletters or other member services, participating in surveys, purchasing goods from our store, participating in online auctions, and/or participating in contests or other promotions that we run. When you register on this website or request information, we generally require your name, email address, telephone number, and credit card information (the latter only if you order from the store). It also requires setting up a username and password. If you contact us personally (e.g. by email or post), we may store such information in a special record for you. If you consent to the provision of your personal information, it will be stored in the United States.

Aggregated Data and Usage Data

Aggregated data, such as about the pages visited by users, as well as data voluntarily provided by users, such as in the context of surveys and/or registration on the website, are collected through various methods. As part of the use of our website, we also automatically collect further data from you. This includes, for example, the URL of the website you previously visited and to which you subsequently switch, the internet browser you are using and your IP address. The IP address is a combination of numbers that is automatically assigned to your computer when you use the Internet. Your computer is automatically identified by its IP address by web servers (the computers on which websites operate), and when you access one of our pages, your IP address is automatically collected by our servers. However, we do not link IP addresses to personal data, so you remain anonymous to us despite the logging of your session.

Use of cookies

You can find more information about this in our Cookie Policy.

Use of the Information We Collect

We use the personal, aggregated, and usage-related information we collect for a variety of purposes. For example, we collect this information to fulfill orders and award sweepstakes prizes, process inquiries and provide information services, conduct marketing and promotional activities, monitor compliance with our Terms of Use and applicable laws, consider editorial purposes, and solicit customer feedback. In some cases, we may use your email address (and, in rare cases, your mailing address or phone number) to contact you with customer service or billing questions. We also use personal and aggregated data to optimize the Store, to administer the system of our website, to tailor the content and/or layout of the Store to each user, and to inform users about updates to the Store, as well as promotions or other activities of interest to them. We always strive to provide you with the opportunity to opt-out of such services when you are asked to enter your information online. If, at a later date, you decide that you do not wish to receive the information you have requested, or if you do not wish to receive any further requests and submissions, you may 1) update your account information in the relevant section of this website, 2) click on “Unsubscribe from future email notifications from Winspace” at the bottom of our emails, or 3) simply reply to emails sent to you by selecting “UNSUBSCRIBE” in the Write the subject line or the text area. If you have any further concerns, you can reply directly to the email or send an email to service@winspace-germany.de and describe your request in detail. If you send an email to service@winspace-germany.de asking you to unsubscribe from an email address, the email must be sent from that particular email address so that we can verify the accuracy of the request and protect your personal information. We may also use your information and activities on our website to resolve disputes, resolve disputes, and enforce our Terms of Use.

Disclosure of collected data to third parties

Your personal information will not be sold, traded, rented, or otherwise made available to third parties without your prior consent, unless such third parties include our affiliates, partners, licensees, business partners, your local/selected distributor, transportation companies, website hosting partners, or other companies that assist us in operating this website. If you have opted in to receive promotional materials, we may share your personal information with your local/selected retailer. We reserve the right to share your Usage Data with third parties in aggregate form, as well as Aggregated Usage Data, for advertising and promotional purposes. In addition, we cooperate with law enforcement authorities and third parties to assert their intellectual property or other legal rights.

Links to other websites

It is important to note that this website may contain links to other websites that may have different privacy policies than ours. For example, clicking on an ad in the store can take you to a completely different website. This may include links to advertisers, bike dealers, content providers and business partners who use our names and/or logos on the basis of co-branding or other arrangements. These websites may transfer their own cookies to your computer and collect and use data in a way that we do not. We have no control over these websites or their use and disclaim any responsibility and liability for them.

Safety

The security of all personal data that can be assigned to the users of this website is important to us. We use a number of security measures to ensure the security of your personal data. Once we have received information from you, we will take reasonable precautions to ensure its security on our systems. Your credit card details are never in our possession, but are processed using encryption technologies by third-party credit card companies. Any information you enter regarding your user account is password protected, so only you have access to it. You should never share your password or user identification number with anyone. Unfortunately, no data transmission over the Internet can be guaranteed to be one hundred percent secure. Therefore, despite our best efforts to protect your personal information, we cannot guarantee or assume any liability for the security of any information you provide to us at your own risk.

Terms

 

Proprietary rights; Restricted Use of Materials

All content on this website, including but not limited to text, graphics and code, is owned by us or has been licensed to us. We reserve the right to change the content of this website at any time without notice, including changes in products, equipment, specifications, models, colors and materials. You may download, view and print text and graphics from this website, provided that such content is used solely for non-commercial information purposes and is not modified or edited in any way. Except as expressly provided herein, you may not use, download, upload, copy, print, display, perform, reproduce, publish, license, provide, transmit or distribute any information or content from this website, in whole or in part, without our prior written consent. Winspace, Bontrager and Gary Fisher are registered trademarks of service@winspace-germany.de. Other trademarks, service marks, slogans, logos and trade names contained on this website are either our trademarks or trademarks of third-party licensors or other vendors. These trademarks, names and logos may not be used without the prior written permission of their respective owners.

Forum

A “forum” is a chat area, bulletin board, or e-mail feature offered as part of this website. This website strictly prohibits harassment of any kind or form, including via email and chat, or through obscene or abusive language. You may not upload, distribute through, or otherwise post on the Site or through the Site any content that is libelous, defamatory, infringing, obscene, pornographic, threatening, invasive of privacy or public rights, abusive, illegal, or otherwise objectionable, that would constitute or encourage a criminal offense, violate the rights of others, or that otherwise gives rise to liability or violates applicable law. The Forums may only be used for non-commercial purposes. You must not distribute or publish any material that solicits money or advertises goods or services without our explicit consent. By uploading or otherwise submitting contributions to any of our forums, you automatically grant us a perpetual, royalty-free, irrevocable, and non-exclusive right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and distribute such materials in any form, medium, or technology, in accordance with our Privacy Policy. whether already known today or only developed in the future, to be distributed or presented worldwide.

We cannot and do not monitor all communications and contributions posted or created by users of our website and therefore disclaim any responsibility for their content. However, we reserve the right to refuse or remove any communication or submission that, in our sole opinion, (a) is abusive, defamatory or obscene, (b) fraudulent, deceptive or misleading, (c) infringes any copyright, trademark or other intellectual property rights of any third party, or (d) is offensive or, in our sole discretion, otherwise unacceptable.

EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield Framework

The Winspace Cycle Co,. Ltd with its subsidiaries, Winspace Cycle Co,. Ltd (“Winspace”) commits to comply with the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield Framework Frameworks issued by the U.S. Department of Commerce and the European Union and the Swiss authorities regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Winsapce has been certified by the U.S. Department of Commerce for compliance with the Privacy Shield Principles. In the event of any conflict between the terms in this Privacy Statement and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program and our certification, please visit https://www.privacyshield.gov/. Winspace is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC), the U.S. Department of Transportation, or any other U.S. statutory body.

Notwithstanding the foregoing, users who are citizens of a member state of the European Union or Switzerland may refer any unresolved complaint, demand, claim or action of any kind relating to the EU-U.S. Privacy Shield or the Swiss-U.S. Safe Harbor Agreement to the American Arbitration Association (http://go.adr.org/privacyshield.html; International Centre for Dispute Resolution; A Division of the American Arbitration Association; Case Filing Services; 1101 Laurel Oak Road, Suite 100; Voorhees, NJ 08043; Phone: +1 856 435 6401; U.S. toll-free number: +1 877 495 4185; Fax number: +1 877 304 8457; Fax number outside the U.S.: +1 212 484 4178; Email: casefiling@adr.org) for resolution by arbitration. Under certain conditions, you may be able to invoke binding arbitration by the Privacy Shield Panel as a last resort. In the event that a dispute cannot be resolved, you may invoke the Privacy Shield Panel for binding arbitration. To learn more about the Privacy Shield program and our certification, please visit www.privacyshield.gov/.

Users shall be given the opportunity to view the personal data that Winspace has stored through its user account portal and its offices in the respective country in order to correct, amend or delete inaccurate information. Notwithstanding the foregoing, we are under no obligation to provide this facility if the effort or cost of providing access would be unreasonably high in relation to the data protection risk to the data subject or if the rights of other persons would be violated.

Users have the option to choose (consent by consent to sharing) whether their personal data will be shared with third parties or used for purposes other than those originally intended. Personal data collected as part of the warranty registration process will not be used for advertising purposes unless the user consents to this use.

Winspace’s accountability with respect to the personal data it receives under the Privacy Shield and subsequently transfers to third parties is described in the Privacy Shield Principles. In particular, Winspace will remain responsible and liable in accordance with the Privacy Shield Principles if third parties engaged to process the personal data on Winspace’s behalf fail to comply with these Principles, unless Winspcae can demonstrate that the circumstance giving rise to the damage cannot be attributed to Winspace itself.

If you have any questions about our privacy practices or our implementation of the Privacy Shield Principles, please contact the Human Resources Director, Winspace Cycle Co. Ltd, Imprint: WSG GmbH Emanuel lasker Strasse 1 14959 Trebbin .

Requests under the General Data Protection Regulation (GDPR)

As mentioned above, clicking on “Unsubscribe from future email notifications from Winspace” at the bottom of our emails is the easiest way to stop receiving emails from us. GDPR requests regarding the provision of your personal data or regarding the right to be forgotten must be sent to service@winspace-germany.de. If you send us an email to service@winspace-germany.de asking us to provide your personal information or regarding the right to be forgotten, the email MUST be sent from that particular email address in order to verify the validity of the request and protect your personal information. To protect your personal information, and because people may have the same name, we will only provide or delete personal information associated with the specific email address. Winspcae will not delete an individual’s personal data if they still owe Winspace a sum of money, as in this case the personal data is related to an ongoing transaction.

Disclaimer

THE CONTENT OF THIS WEBSITE IS PROVIDED ON AN “AS IS” BASIS, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES THAT NO THIRD PARTY RIGHTS WILL BE INFRINGED. WE DO NOT WARRANT THAT THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, AND THAT THIS WEBSITE OR THE SERVER ON WHICH IT OPERATES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR ASSUME ANY LIABILITY FOR THE USE AND CONSEQUENCES OF THE USE OF THE MATERIALS ON THIS WEBSITE, WHETHER AS TO THEIR CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. IF APPLICABLE LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Spain

Privacy Policy LEGAL NOTICE. In accordance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), we inform you:

Article 10 LSSICE: www.winspace.de is an Internet domain owned by “Winspace Cycle Co,. Ltd” with its registered office in Imprint: WSG GmbH Emanuel lasker Strasse 1 14959 Trebbin. For the purpose of the responsibility of the subdomain www.winspace.de, the Company informs that the responsible local Winspace Imprint: WSG GmbH is Emanuel lasker Strasse 1 14959 Trebbin. This legal notice regulates the use of the subdomain www.winspace-germany.de. By using this website, users accept the terms and conditions of use contained in this Legal Notice. On the other hand, Winspace Cycle Co,.Ltd. informs that both the contents and services of this website and the terms of use are subject to change without prior notice.

France

www.winspace-germany.de is an Internet domain owned by “Winspace Cycle Co,. Ltd” with its registered office in Imprint: WSG GmbH Emanuel lasker Strasse 1 14959 Trebbin. In France, WinSpace is represented by its subsidiary Bikeurope B.V. (Ceintuurbaan 2, 3847 LG Harderwijk, The Netherlands) with an office at 25 Boulevard Victor Hugo, 31770 Colomiers, France.

 

Using a live chat system

On this website, for the purpose of maintaining a live chat system to respond to live queries, your submitted chat name, email address and the chat content you communicate are collected as data and stored for the course of the chat. The chat, as well as your submitted chat name and email address, will only be stored in a case file in the United States. Cookies are used to operate the chat function. Cookies are small text files that are stored locally in the cache of the website visitor’s browser. Cookies make it possible to identify the website visitor’s internet browser in order to be able to distinguish individual users of the chat function of our website. If the information collected in this way is personal data, it will be processed in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in effective customer service and statistical analysis of user behavior for optimization purposes. To avoid the storage of cookies, you can set your internet browser so that cookies can no longer be stored in the future or that cookies that have already been stored are deleted. However, disabling all cookies may mean that the chat function on our website can no longer be performed.